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Crucial Learning - What Is A Crucial Conversation? A discussion between two or more people where 1. stakes are high, 2. opinions vary, and 3. emotions run strong. The tools for mastering
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Crucial Conversations: Tools for Talking When Stakes are High, Third Edition: Grenny, Joseph, Patterson, Kerry, McMillan, Ron, Switzler, Al, Gregory, Emily: 9781260474183: Amazon.com: Books
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